Refund Policy

 

 

eturn Policy

 

Thank you for supporting our handmade products. Each item is crafted with care, and we want you to feel confident in your purchase.

All Sales Are Final

We do not accept returns or exchanges. All purchases are final, and we cannot offer refunds, credits, or replacements unless an item arrives damaged or defective.

Handmade Disclaimer

Because our products are handmade, small variations or imperfections are normal and part of their charm. These are not considered defects.

Damaged or Defective Items

If your item arrives damaged or has a defect, please contact us within 7 days of delivery. Include your order number and clear photos of the issue. We’ll review the case and may offer a replacement or store credit at our discretion.

Shipping Issues

We are not responsible for lost, stolen, or damaged packages after they have been shipped. For any shipping-related problems, please contact the carrier directly using the tracking information provided.

Product Care

Follow all care instructions to preserve the quality of your product. Damage caused by improper care is not covered.

Please review all product details before ordering. If you have any questions, feel free to contact us — we’re happy to help.