Refund Policy

Return Policy:

Thank you for choosing our handmade products. We take great pride in the quality and craftsmanship of each item we create. Due to the unique nature of our products, we have established the following return policy:

All Sales Are Final: We regret to inform you that we do not accept any returns or exchanges. Once a purchase is made, it is considered final, and no refunds, credits, or exchanges will be provided.

  1. Handmade Nature: Our products are meticulously crafted by skilled artisans, and their handmade nature adds to their charm and uniqueness. Please note that minor variations and imperfections may occur, which are not considered defects but rather a testament to the authenticity of the handmade process.

  2. Quality Assurance: We strive to maintain the highest standards of quality and ensure that all items are carefully inspected before being shipped. However, if you receive a damaged or defective item, please contact our customer service within 7 days of receiving the product, providing detailed information and supporting evidence (such as photographs). We will review the matter on a case-by-case basis and take appropriate action to address the issue, which may include providing a replacement or a store credit at our discretion.

  3. Shipping and Lost Items: We are not responsible for items lost, stolen, or damaged during shipment. Once the product has been shipped and a tracking number is provided, any issues related to shipping should be addressed with the shipping carrier directly.

  4. Care Instructions: To ensure the longevity and beauty of our handmade products, please carefully follow any care instructions provided with the item. Failure to adhere to the recommended care guidelines may result in damage and void any applicable warranties or guarantees.

Please carefully review the product description, specifications, and images before making a purchase. If you have any questions or need assistance, our customer service team is available to help.

By completing a purchase with us, you acknowledge and accept our return policy as outlined above, including the non-acceptance of returns or exchanges, and the disclaimer of responsibility for lost items during shipment.

If you have any further queries, please don't hesitate to contact us.